Privacy policy
德联非亚(Delinkaf)商城隐私政策
一、个人信息收集与使用总则
当您使用德联非亚(Delinkaf)商城服务时,我们可能会要求您提供个人信息。德联非亚(Delinkaf)商城将依据本隐私政策使用该等信息。您并非必须提供我们要求的个人信息,但在多数场景下,若您选择不提供,我们将无法向您提供相应的产品或服务,也无法响应您遇到的相关问题。
下文将说明德联非亚(Delinkaf)商城可能收集的个人信息类型,以及我们使用此类信息的具体场景。
二、我们收集的个人信息
当您创建账号、购买产品、下载软件更新、联系我们时,我们可能收集各类信息,包括您的姓名、邮寄地址、电话号码、电子邮件地址、联系方式偏好等。
当您通过德联非亚(Delinkaf)商城购买商品或礼品卡时,我们可能会收集您提供的、与相关收件人/联系人有关的信息,如姓名、邮寄地址、电子邮件地址及电话号码。德联非亚(Delinkaf)商城将使用此类信息完成您的需求、提供相关产品或服务,或用于反欺诈目的。
在部分司法辖区,出于遵守法律法规的要求,我们可能会要求用户提供政府签发的身份证明文件,该情形仅适用于少数场景,例如海关报关。
三、我们如何使用您的个人信息
- 我们会向您及时通知最新产品发布、软件更新及活动预告。若您不希望接收我们的营销邮件,可随时通过更新偏好设置选择退出。
- 我们可能使用您的个人信息(如电子邮件地址或手机号码)验证并确认用户身份。
- 我们可能使用个人信息发送重要通知,例如与订单相关的购买信息。该类信息对您与商城之间的沟通至关重要,您无法拒绝接收此类信息。
- 我们还会将个人信息用于审计、数据分析和研究等内部目的,以改进德联非亚(Delinkaf)商城的产品、服务及客户沟通体验。
- 我们的系统集成了
cn.jpush.android(极光推送)、com.huawei.hms(华为推送)、com.alipay(支付宝、阿里乘车码、阿里芝麻信用实名认证、芝麻认证)、com.tencent.bugly(腾讯Bugly)等SDK,将通过APP推送向您发送系统最新消息。
四、非个人信息的收集与使用
我们还会收集本身无法直接与特定个人关联的数据。我们可出于任何合法目的收集、使用、转让和披露非个人信息。下文为我们可能收集的非个人信息及使用场景示例:
我们会收集职业、语言、邮编、区号、唯一设备标识符、引荐URL、位置信息、用户使用产品时的时区等信息,以帮助我们更好地理解用户行为,优化产品、服务与广告宣传。
我们会收集与客户在我们网站上的活动相关的信息,并对该类信息进行汇总,用于向客户提供更有价值的信息,了解客户对我们网站、产品和服务中哪些板块最感兴趣。就本隐私政策而言,汇总数据属于非个人信息。
我们可能收集并存储您使用我们服务的详细信息,包括搜索查询内容。此类信息将用于优化我们的服务结果,提升相关性。此类信息通常不会涉及您的IP地址,但为保障互联网服务质量的少数情形除外。
五、Cookie及其他技术
德联非亚(Delinkaf)商城的网站、电子邮件及广告可能使用Cookie及像素标签、网站信标等其他技术。该类技术帮助我们更好地了解用户行为,统计用户浏览的网站板块,衡量并优化广告与网络搜索的效果。我们将通过Cookie及其他技术收集的信息视为非个人信息。但若当地法律将互联网协议(IP)地址或类似识别标记视为个人信息,则我们亦将该类识别标记视为个人信息。同理,就本隐私政策而言,若非个人信息与个人信息结合使用,则结合后的信息视为个人信息。
与多数互联网服务一致,我们也会自动收集部分信息并存储在日志文件中,包括IP地址、浏览器类型与语言、操作系统、日期/时间戳等。
我们使用该类信息分析趋势、管理网站、了解网站上的用户行为、改进产品与服务,以及统计用户群体的整体特征。德联非亚(Delinkaf)商城可将此类信息用于营销与广告服务。
像素标签可帮助我们以用户可读取的格式发送电子邮件,并确认邮件是否被打开。我们可利用该类信息减少或避免向用户发送无效邮件。
六、信息披露与安全保护
(一)信息披露
根据您居住国境内外的法律、法律程序、诉讼,或公共机构及政府部门的要求,德联非亚(Delinkaf)商城可能需要披露您的个人信息。若我们认定出于国家安全、执法或其他具有公共重要性的事项,披露为必要或适当的,我们也可能披露您的相关信息。
若我们认定为执行我们的条款和条件、保护我们的经营或用户权益,披露为合理必要的,我们也可能披露您的相关信息。此外,若发生重组、合并或资产出售,我们可能将收集的全部个人信息转让给相关第三方。
(二)个人信息的保护
德联非亚(Delinkaf)商城高度重视您的个人信息安全。我们会采用传输层安全协议(TLS)等加密技术,在传输过程中保护您的个人信息。在存储您的个人数据时,我们会使用访问权限受限的计算机系统,且系统部署在具备物理安全防护措施的设施中。您的账号密码以加密形式存储,即便我们使用第三方存储空间时亦遵循该标准。
七、隐私问题与投诉
若您对德联非亚(Delinkaf)商城的隐私政策或数据处理有任何问题或疑问,或希望就可能违反当地隐私权法律的情形进行投诉,请联系我们。您可随时拨打德联非亚(Delinkaf)商城客服电话与我们取得联系。
收到隐私问题或信息访问/下载请求时,我们会对联系人进行甄别分类,并设法解决您提出的具体问题或疑问。若您的问题涉及重大事项,我们可能会要求您提供更多信息。提出重大问题的联系人均将收到回复。若您对收到的答复不满意,可将投诉提交至您所在司法辖区的相关监管机构。若您向我们咨询,我们会根据您的实际情况,提供可适用的相关投诉途径信息。
德联非亚(Delinkaf)商城可随时更新本隐私政策。若我们对隐私政策作出重大变更,将在公司网站上发布公告及更新后的隐私政策。
八、权限说明
<android.permission.WRITE_EXTERNAL_STORAGE>存储写入权限:获取用户SD卡文件访问权限,在用户授权后,用于个人中心头像修改,以及商品购买前联系客服咨询相关商品信息。<android.permission.CAMERA>相机权限:调用摄像头权限,在用户授权后,用于个人中心头像修改、商品购买前联系客服咨询相关商品信息,以及首页扫描二维码参与砍价、团购等商品促销活动。<android.permission.RECORD_AUDIO>录音权限:获取录音权限,在用户授权后,用于商品购买前联系客服时发送语音咨询相关商品信息。
Delinkaf Mall Privacy Policy
1. General Principles for Collection and Use of Personal Information
When you use the services of Delinkaf Mall, we may request you to provide personal information. Delinkaf Mall will use such information in accordance with this Privacy Policy. You are not obliged to provide the personal information we request; however, in many cases, if you choose not to provide it, we will be unable to provide you with our products or services, nor can we respond to any issues you encounter.
The following sections describe the types of personal information that Delinkaf Mall may collect and the specific scenarios in which we use such information.
2. Personal Information We Collect
When you create an account, purchase products, download software updates, or contact us, we may collect various types of information, including your name, mailing address, phone number, email address, and contact preferences.
When you purchase goods or gift cards through Delinkaf Mall, we may collect information you provide related to relevant recipients or contacts, such as name, mailing address, email address, and phone number. Delinkaf Mall will use such information to fulfill your requests, provide relevant products or services, or for anti-fraud purposes.
In some jurisdictions, we may require users to provide government-issued identification documents in order to comply with laws and regulations. This only applies to a limited number of scenarios, such as customs declaration.
3. How We Use Your Personal Information
- We will promptly notify you of the latest product releases, software updates, and event announcements. If you do not wish to receive our marketing emails, you may opt out at any time by updating your preference settings.
- We may use your personal information (such as email address or mobile phone number) to verify and confirm your identity.
- We may use personal information to send important notices, such as order-related purchase information. Such information is essential to the communication between you and the Mall, and you cannot opt out of receiving such information.
- We also use personal information for internal purposes such as auditing, data analysis, and research to improve Delinkaf Mall’s products, services, and customer communication experience.
- Our system integrates SDKs including
cn.jpush.android(Jiguang Push),com.huawei.hms(Huawei Push),com.alipay(Alipay, Alipay Ride Code, Zhima Credit Real-name Authentication, Zhima Certification), andcom.tencent.bugly(Tencent Bugly), which will deliver the latest system notifications to you via in-app push messages.
4. Collection and Use of Non-Personal Information
We also collect data that cannot be directly linked to any specific individual on its own. We may collect, use, transfer, and disclose non-personal information for any lawful purpose. The following are examples of non-personal information we may collect and how we use it:
We collect information such as occupation, language, zip code, area code, unique device identifier, referring URL, location information, and the time zone where the user uses the product, to help us better understand user behavior and optimize our products, services, and advertising.
We collect information related to customer activities on our website and aggregate such information to provide more valuable information to customers and understand which sections of our website, products, and services are of most interest to customers. For the purposes of this Privacy Policy, aggregated data is considered non-personal information.
We may collect and store detailed information about your use of our services, including search queries. Such information will be used to optimize our service results and improve relevance. Such information generally does not involve your IP address, except in limited circumstances where we need to ensure the quality of services delivered over the Internet.
5. Cookies and Other Technologies
The Delinkaf Mall website, emails, and advertisements may use Cookies and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, track which sections of our website users browse, and measure and improve the effectiveness of advertising and web search. We treat information collected through Cookies and other technologies as non-personal information. However, if local law treats Internet Protocol (IP) addresses or similar identifiers as personal information, we will also treat such identifiers as personal information. Similarly, for the purposes of this Privacy Policy, if non-personal information is used in combination with personal information, the combined information will be treated as personal information.
Consistent with most internet services, we also automatically collect certain information and store it in log files, including IP addresses, browser type and language, operating system, and date/time stamps.
We use such information to analyze trends, administer the website, understand user behavior on the website, improve products and services, and compile overall demographic information about our user base. Delinkaf Mall may use such information for marketing and advertising services.
Pixel tags allow us to send emails in a user-readable format and confirm whether emails have been opened. We may use such information to reduce or avoid sending invalid emails to users.
6. Information Disclosure and Security Protection
6.1 Information Disclosure
Delinkaf Mall may be required to disclose your personal information in accordance with laws, legal proceedings, litigation, or requests from public authorities and government bodies within or outside your country of residence. We may also disclose your information if we determine that disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance.
We may also disclose your information if we determine that disclosure is reasonably necessary to enforce our terms and conditions, protect our operations or the rights and interests of our users. In addition, in the event of a reorganization, merger, or asset sale, we may transfer all personal information we collect to the relevant third party.
6.2 Protection of Personal Information
Delinkaf Mall attaches great importance to the security of your personal information. We use encryption technologies such as Transport Layer Security (TLS) to protect your personal information during transmission. When storing your personal data, we use computer systems with restricted access privileges, and the systems are deployed in facilities with physical security protection measures. Your account password is stored in encrypted form, even when we use third-party storage services.
7. Privacy Issues and Complaints
If you have any questions or concerns about Delinkaf Mall’s privacy policy or data processing, or if you wish to file a complaint regarding a possible violation of local privacy laws, please contact us. You may contact Delinkaf Mall customer service by phone at any time.
Upon receiving a privacy inquiry or request for information access/download, we will classify the contact person and seek to resolve the specific issue or question you raise. If your issue involves a significant matter, we may request you to provide additional information. All contacts raising significant issues will receive a response. If you are dissatisfied with the response received, you may submit your complaint to the relevant regulatory authority in your jurisdiction. If you consult us, we will provide information on applicable complaint channels based on your actual situation.
Delinkaf Mall may update this Privacy Policy at any time. If we make material changes to the Privacy Policy, we will post a notice and the updated Privacy Policy on the company website.
8. Permission Description
<android.permission.WRITE_EXTERNAL_STORAGE>Storage Write Permission: Grants access to the user’s SD card files. After user authorization, it is used for modifying the profile picture in the personal center, and for contacting customer service to consult about product information before purchase.<android.permission.CAMERA>Camera Permission: Grants access to the device camera. After user authorization, it is used for modifying the profile picture in the personal center, consulting customer service about product information before purchase, and scanning QR codes on the homepage to participate in promotional activities such as bargaining and group buying.<android.permission.RECORD_AUDIO>Audio Recording Permission: Grants audio recording access. After user authorization, it is used for sending voice messages to customer service to consult about product information before purchase.
需要我补充公司主体全称、客服联系方式、生效日期等合规要素,或者调整为更符合《个人信息保护法》的规范版本吗?